Sunday, December 10, 2017

How to create Reference Letter


October 24, 2017
Dear Colleague:
Please assist me in my search for a new career by being a professional reference for me. I have put together a current resume to begin marketing myself for what should be a new and exciting career in Information Technology Support. I’m currently applying for a help desk support internship through Milwaukee County.
With your permission, I would like you to be an educational reference for me. Pending your approval, I will make sure that I let you know when I have used your name as a reference so that you will be prepared. Please let me know if this permissible.
I welcome any assistance that you can give me as I apply and search for a position the best fit my qualification. Thank you for your support.

Sincerely,
Anthony Johnson
Anthony Johnson

How to create a Functional Resume


 Summary of Qualifications

·         Microsoft Office 365 & Office Suite
·         Social Media
·         Network Security
·         Updates\ Managing Windows 7
·         Creating Organizational Units on the Server
·         Maintain Client Confidentiality
·         General Knowledge of WinZip\Core FTP


Professional Profile
Technical Support
·         Upgrade desktop computers with software and operating systems.
·         Troubleshoot hardware and software pertaining to LAN, in various environments.
·         Ability to work in collaborative team environment.
·         Configure and installed base workstation for the company.
·         Recommend and schedule time, telephone calls, and emails for technical support.
Customer Relation
·         Educate the customer by monitoring competition by gathering current marketplace information on pricing, new products, and delivery schedules to give clients the best services.
·         Manage customer’s correspondence to provide timely and accurate assistance.
·         Assist with inventory by processing reports from receiving, shipping, or will call.
·         Provide exceptional customer service response.
·         Keep client information confidential.
Data Analyst
·         Knowledge Microsoft Excel as well as Microsoft Suite.
·         Develop an automated reusable routine to extract information from employees also the database.
·         Perform other tasks on projects as needed/assigned by management.
·         Work with internal and external clients to determine reporting needs.
·         Review and analyze inventory adjustments and changes periodically.

Education
Milwaukee Area Technical College                                                                   August 2018
Associate in IT Network Specialist

Work History
Straight Shot Express ST. Francis, WI                                                               10/2016 - Present
Carromatic Milwaukee, WI                                                                               08/2015 - 09/2016
IMG/Time Warner West Allis, WI                                                                     05/2012 - 07//2017
Fox River Foods Inc. Aurora, IL                                                                        12/2010 - 05/2012
Illinois Department of Employment Security                                                      05/2007 - 08/200











Protect Against Malware

Malware

            Malware is a malicious software running rampant across the internet. The dangerous software was referred to as a virus or worm. The super-sneaky malware is a hacking group has infected computers at companies, universities, and governments worldwide using spyware live on the hardware. “Security and Society / Society and Tech” by Dr. Norris, “Kaspersky says that the Equation group appears to have ties to Stuxnet, computer worm that sabotaged Iran’s nuclear enrichment program in 2010.” The strange thing about Equation group, they are not interested in destroying computer or wiping them clean, their primary interest is long-term intelligence gathering. (Norris par. 1). On February 16, 2015, by Great did a blog “Equation: The Death Star of Malware Galaxy”. This blog had various of the short article. The very first one was “Huston, we have a problem,” this article Gregor Bryskiewicz took a flight to Huston for an international scientific conference. After having a great time at the conference later that night Bryskiewicz and others were sent a CDROM from the conference. I believe Gregor thought it was more information about the conference. But it was not, he had become a victim of an omnipotent cyberespionage organization that had infected his computer. There was another article that gave me more information on malware and how it affects different organization groups. “A rendezvous with the “God” of cyberespionage” This article spoke about different groups being infected such as Government and diplomatic institutions, Telecoms, Nuclear research, Military, Mass Media or even transportation. Equation groups target these organizations to get to their clients and send Tongans. This group sends out code names for their tools and implants such as SKYHOOKCHOW, UK, KS, ST, and GROK. Sometimes developers leave their account open, this gives the hacker’s access to implant various of malicious attacks. The most powerful tool in the Equation group’s arsenal is known only by a cryptic name “nls_933w.dll”. This reprograms the hard drive firmware of dozens of different drive bands.  Throughout the years the Equation group has performed many different attacks. However, only one stands out and it’s the “Fanny worm” it used two zero-day exploits. The Fanny worm used a vulnerability patched by the Microsoft bulletin “M S09-025”. As an Information Security Profession, the best advice to give to protect your company from such Malware. I recommend that you equip every computer in your organization with a comprehensive antivirus program and a separate anti-spyware program. If you have a very small organization, I recommend you install individual antivirus and antivirus-spyware software on every computer. However, if you have an organization with more than twenty computers. I would consider enterprise-level tools; the enterprise-level tools allow centralized administration. From here, make sure you make updates. The antivirus and antivirus I recommend is Norton Security, and Kaspersky.

 

1.      https://securelist.com/blog/research/68750/equation-the-death-star-of-malware-galaxy/


2.      http://knowyourtec.com/?p=10094

Saturday, December 9, 2017

Social Media vs Companies



In today's society, companies use social media: Facebook, twitter, snapchat, LinkedIn to increase exposure, brand awareness, increase profits, or get involved with the community. Companies like Metro PC and McDonald use Facebook and Twitter to promote upcoming events, get feedback from consumers, or even to post company news.
            Metro PCS advertise their company the same way as you see on the commercials they promote. Metro PCS grabs consumers by advertising promotions.  “Only with MetroPCS, you get Amazon Prime for a whole year, on us, when you switch a line & get the Samsung Galaxy J7 Prime on an UNL. plan.” (Metro PCS). This is a great strategy to use for competition among major cellphone companies. Their audience is people who play or watch sports teams, concerts, or even seminars. The goal is to get more customers to switch to Metro PCS by using any strategy.  Most recently on Facebook, Metro PCS promoted the UFC. I like how they build relations with consumers by using every social media platform. They use great deals that no one can pass up. The most recent promotion that caught me off guard was the was get 4 free smartphones with unlimited LTE data for $100 when you switch. This is a great deal for families who are looking to save money. I myself would of grab this deal right away. However, it is only one of me and three extra phones. I could start a small business.
Social media has changed the way people do things now. Back in the year of 2000, social media wasn’t all that big like it is now. Companies like Metro PCS are using their platform to showcase what they offer. They still have it where the customers can still call in and discuss their billing and troubleshooting problems.  Also, they have customer 24/7 Metro PCS Support team who answer all your question to the best of their ability.  I could recall a time when I was browsing Twitter and some upset Metro PC customers were promoting bad posting about their service. I also had analyzed the situation more, by agreeing with customers of poor service.  Instead of Metro PC being rude about the situation, Dominique - customer service representative inboxed me to diffuse the problem by asking several of the questions to resolve the issue.


Another great company that takes advantage of social media is McDonald. It’s a fast-growing fast food restaurant. Their audience at one point were children ages 3-12 years old. The happy meal with a toy became
kids favorite. Since then McDonald has changed they target all ages. They use Facebook and Twitter to promote their menu specials. They want to beat their competitors and keep their customers happy. Since McDonald had started their “Mc Pick 2” promo, sales have grown and what the best way to promote other than commercials? Facebook, this is for late night college students, parents who don’t want to cook dinner, or even a grab and go. They also get involved with their customers. McDonald's allow customers to post on their social media pages and answer questions and concerns. When it comes to McDonald using Twitter their target is the same as Facebook, children, college students, and their competitions. Beside promoting food, they promote scholarships and raise money to promote the different organization. The managed relationship when customers by keeping everything on a budget. They try to incorporate an person budget. They are considerate of the middle and upper-class pockets. 

Sunday, December 3, 2017

Screens Challenge Children's Mind Set


Sara Dewitt, Children Media Expert at TED, yield a seminar on how technology can improve a child’s learning ability; “DeWitt envisions a future where we're excited to see kids interacting with screens and shows us exciting ways new technologies can actually help them grow, connect and learn” (TED). By using new technologies, children may improve the way they learn.  Dewitt, wanted to grab her audience attention by making a parallel between parents using their phone devices, verses their children using new technology. Dewitt adds, “within the first five minutes of waking up, 40 percent of Americans look at their phones […], they look at their phone 50 times during the day. Grownups consider this device to be a necessity.” In today society parent’s do not consider the affects phones have on them. There was a turning point in her presentation, she wanted the audience to see what would happen if you were to put a phone in a three-year-old hand, the child becomes excited and anxious. However, the parent becomes worried and frighten of the device. Parents become worried that new technologies will control the children’s mindset, and keep them from getting up and moving.
Dewitt portrays that parents fear technology is disrupting their children’s childhood. She argues that parent’s views on phones may hurt the child growth, but she introduces a strategy that screens can get their children up and moving, “they have the power to tell us more about what a child is learning than a standardized test can” (Dewitt). Her thesis of this study is that screens can prompt better communication skills between parents and their kids. She used great examples in her presentation to support her argument. Dewitt’s first study and interaction were with a three-year-old named Maria. Maria has never seen a computer or knew how to use it, the first thing Dewitt thought her was how to use the mouse and keyboard. Maria began to move the mouse across the screen and stopped on the letter “X” for the Owl. The Owl lifted his wing and waved at her. Maria became excited, she dropped the mouse, leaped up and began to wave back. Dewitt stated, “Her connection to that character was visceral. This wasn't a passive screen experience. This was a human experience. And it was exactly appropriate for a three-year-old” (Dewitt). During the presentation, there was no question asked, but she drew her audience attention in closer by using prompts. She showed how technology is positive in children’s lives.

In today society parent faced three common fears: screens are passive, video games have a bad influence, and screens can isolate kid’s interactions with parents. Dewitt used examples to support her facts against these three fears. For example, with the support of a software, the screen camera could capture a kid pretending to be a bat. Dewitt was using this simulation to show how kids loved seeing themselves on-screen with wings, and how screens are not passive. Kids were able to remember bats habitat lifestyle the way they sleep and eat. This software also allowed the children to view other species with wings habitats and lifestyle, “the digital technology prompted embodied learning that kids can now take out into the world” (Dewitt). The second fear parents have about screens are that video gaming distract their child learning ability. Dewitt argues that game developers could learn more about a player’s skill by looking at data to see where the child paused the game, where they made several mistakes before finding the right answer. The reasoning for the method was to take a toolset and apply it to a child academic learning, “in Boston, WGBH, created a series of Curious George games focused on math. And researchers came in and had 80 preschoolers play these games. They then gave all 80 of those preschoolers a standardized math test” (Dewitt). The game was helping the child learn some key skills. They used this simulation to predict a child math scores based on playing the Curious George game. According to Dewitt, “the team that did this study believes that games like these can teach us more about a child's cognitive learning than a standardized test can” (Dewitt). Down below is a chart: The first chart is a subset standardized child math scores. The second chart is the computer prediction of the children’s math score after playing “Curious George games”. The games were not built as an assessment but a team who did these studies can teach us a child cognitive learning.
The third reason isolates kid’s interactions with parents. Dewitt uses a scenario in her presentation, “parent, and you need 25 minutes of uninterrupted time to get dinner ready. And in order to do that, you hand a tablet to your three-year-old” (Dewitt). This is where parents feel guilty of giving their child the tablet. They do not know what the child might do to it. Later, in the presentation, she said the parent received a text message saying your child just matched five rhyming words. This is the moment where parents should interact with their child at the dinner table, and ask them words that rhyme.
 The act of talking to kids about their media can be incredibly powerful. During her speech she did very little pacing and moved every ten minutes, but she kept her audience engaged by using examples. When she brought her personal life into her presentation she took the audience down a path. She also used little a humor as she compared the interaction with her four-year-old, “Were you playing a car game earlier today? And Benjamin perked up and said, ‘Yes! And did you see that I made my car out of a pickle? It was really hard to open the trunk’” (Dewitt). She was not suggesting all social media is great for kids, but they are legitimate reasoning why parents should allow their kids to use the screens more often. She asked several questions:
1.      What if games could reduce testing time in the classroom?
2.       What if they could reduce testing anxiety?
3.      How could they give teachers snapshots of insight to help them better focus their individualized learning?
Finally, I was engaged with Sara Dewitt’s presentation and her remarks made me think more. I’m not a parent, but I do have nieces, nephews, and cousins who are six to ten years old. I thought phones were very disruptive. Once I watched this video, I have a different outlook on children using technology to improve their growth and learning. However, it is important that parents interact with their children, while or after using technology, to improve the child’s   learning ability. Dewitt used an example, to show how she engaged with her son. The more question she asked about his car made out a pickle, it kept him thinking on ways to improve his car. Children are the future and they can teach others something new, “but when we fixate on our fears about it, we forget a major point, and that is, that kids are living in the same world that we live in” (Dewitt). This is the world where Americans check their phones more than 50 times a day. We must have a positive outlook on technology when it comes to children using screens to learn more.
Thank you.






Tuesday, November 21, 2017

Tesla Bad Ideas

Leo Laporte, his guest, Iain Thomas, who is a reporter of “The register,” Phil Libin who is CEO of “All Turtles,” and Lisa Schmeiser who is EIC Supersite for Windows were discussing about the Tesla Zamboni on TWIT.tv through youtube.com.
According to Thomas, “The truck will need a driver in city traffic but not on the highway.” I’m currently a driver in the transportation field, there is more than stop and go, drivers face different scenarios when commuting through the city and on the highway. There are pedestrians, and speed limits regulations that the Tesla Zamboni would have to follow. My question is what the difference from city and the highway? I know that city drivers have lower speeds, also more braking. Whereas, highways have higher speed and less braking. As a city and highway driver, I would not feel comfortable with a robot operating a killer machine behind me. What happens if the robot malfunction during a commute in city traffic, will there be someone behind the wheel to operate if an accident like this would occurs? However, I do agree with Iain comment, “the truck stops will die and the unemployment will be high.” This would be good for Tesla Company and may create employment and more revenue. But aside from Tesla taking millions of other jobs away, let’s say John and Susan has owned a truck stop company for the last fifteen years and suddenly they lose their customers. When creating a master piece business must be considerate on how it affects others. There are pros and cons to Tesla idea. Schmeiser thinks, Tesla will be reducing fuel cost. If Tesla reduce fuel cost does that mean gas prices will go up. Transportation company spend at least 28 million dollars on diesel gas a year.
To better understand this idea, I gather more information on automated driving semi. The Chicago Tribune stated, “the pros and cons of self-driving trucks” The pros were: Trucks could stay on the road for longer period while their drivers rest. Another pro was, trucking is a good candidate to be the first type of driving to be fully automate. My views towards their pro are that I disagree, just because this could cause accidents. Could a robot be prepared to handle curves and other unexpected things truckers deal with.  As you see the picture down below, when the driver is not operating the truck, the driver is glue to a seat for several hours. Tesla is taking away comfortably from the driver. Truckers save money by living in the cab over the roads. The cost for hotel expenses truck companies will be spending for their drivers. This is worse than prison for drivers.
The Chicago Tribune stated, for their cons on automated driving, “without human hands at the wheel could mean fewer jobs for 1.7 million truckers working in the U.S.” I agree with their statement to me THE RICH GET RICHER AND THE POOR GET POORER. The American way.










How to create Reference Letter

October 24, 2017 Dear Colleague: Please assist me in my search for a new career by being a professional reference for me. I have pu...